Technical Support
AxiaTech is not only in the business of selling products, but also, with the help of its highly qualified personnel of mechanical and electronics engineers, can guarantee the services you deserve. Our services do not stop with the sale of a product. On the contrary, the sale is the beginning of our cooperation with the customer. In most of our equipment range we offer factory warranty for 2 years and availability of spare parts for at least 7 years. This way we look forward to a long lasting relationship.
After sales services include:
Installing the equipment
Demonstration of the capabilities of the equipment
Training of the customer
Immediate technical support on site. Response within 1 to 3 days depending on the location
In special cases and with the consent of the client, AxiaTech can offer installing and training services by an engineer straight from the companies we represent.
Other Services:
Maintenance of the lab equipment (annual maintenance contract)
Design, creation and supply of a new laboratory
Upgrade services of an existing laboratory
